At approximately noon (Central US time) our monitor systems detected an issue on the server “jonah”. After a quick check of the server by our technicians it was determined to be a hardware issue. Our hardware ninjas immediately sprang into action to pinpoint the issue.

The issue at first appeared to be power supply related. After a swap of parts that was determined to not be the case. The ninjas then determined the fastest path to recovery was to move to a backup server. The hard drives from the non-functioning server were swapped into the backup system. The system was then placed back into the rack and brought on-line.

The total down time for this hardware outage was slightly less than an hour. The hardware ninjas have now returned to the dojo awaiting their next mission.


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