Account Information

For everyone’s protection, we only accept cancellations in writing. You can cancel via our customer portal or simply email

Because of the high level of fraud orders we do not automatically accounts. Normally your account will be setup within a couple of hours, but it can take up to 24 hours. If you ordered a dedicated server it normally takes 24 hours setup.

First, check your spam folder. We do our best, but sometimes our emails will end up there. If you can’t find it in your spam folder, log into our customer portal. Click on the email tab, and you can review all the mail sent from our billing system. If it’s not there, please feel free to contact support.

We offer a 30-day refund policy shared and reseller hosting hosting. We do not offer refunds on VPS’s or dedicated servers. You are also allowed only one refund. If you sign up again after requesting a refund, we will not issue any refunds.

We accept credit cards (Visa, Master Card, Discover and American Express) as well as PayPal.

CyberLynk is our parent company. CyberLynk owns and operates the data center and network. Different services are offered by different CyberLynk brands.

Linux / cPanel Web Hosting

Please visit and run a speed test to the Milwaukee (MKE1) data center.

Yes, we offer Free Let’s Encrypt certificates for all shared and reseller hosting packages. The certifiates are valid as long as your domain resolves to our servers.

No, we do not offer PostgreSQL. We do offer MysQL

Yes, we offer Linux reseller plans.

No, we do not offer SSH access.

We offer multiple versions of PHP. You can choose what version your site will use from within cPanel. Current versiosn include:

  • 5.4
  • 5.5
  • 5.6
  • 7.0
  • 7.1
  • 7.2
  • 7.3
  • 7.4

PHP V7.4 is the recommended version

Our servers are currently running MySQL V5.7.