Because of the high level of fraud orders we do not automatically accounts. Normally your account will be setup within a couple of hours, but it can take up to 24 hours. If you ordered a dedicated server it normally takes 24 hours setup.
We accept credit cards (Visa, Master Card, Discover and American Express) as well as PayPal. We do not accept PayPal subscriptions
First, check your spam folder. We do our best, but sometimes our emails will end up there. If you can’t find it in your spam folder, log into our customer portal. Click on the email tab and you can review all the mail sent from our billing system. If it’s not there please feel free to contact support.
For everyone’s protection we only accept cancellations in writing. You can cancel via our customer portal or simply email [email protected]
We offer a 30 day refund policy shared and reseller hosting hosting. We do not offer refunds on VPS’s or dedicated servers. You are also allowed only one refund. If you sign up again after requesting a refund we will not issue any refunds.
CyberLynk is our parent company. CyberLynk owns and operates the data center and network. Different services are offered by different CyberLynk brands.
Linux / cPanel Web Hosting
Yes we perform multiple daily backups of your account using R1Soft. If you need data from your hosting account recovered we will extract it from the backup and make it available to you.
Yes. You can check the status and up-time of any of our servers. Please visit the Support / Status link for details.
No, we do not offer SSH access.
Yes. Visit Services, Linux, Reseller for package details.
No, we do not offer PostgresSQL. We do offer MySQL.
Yes, we offer basic SSL certificates. Basic SSL certificates are 39.95 / year. Please contact sales for further information.
Yes, all hosting plans come with a private CGI directory
We run the latest version of PHP 5.4.x
We run MySQL V5.5.x
Most likely we do. Please contact sales and we’ll get you an answer
No, we only offer the packages listed on our web site
Yes, all reseller packages have access to WHM.
Individual IP address are $2.00 / month
Please visit our sister site MyNetworkHelpdesk.com and choose the Internet Speed Test.
Yes. We limit accounts to 500 outbound emails per hour. You can also only check your incoming (POP) email up to 60 times per hour.
We run the latest “release” version of cPanel.