Privacy Policy

Privacy Policy

Umbra Hosting has created this privacy statement in order demonstrate our firm commitment to privacy. The following discloses the information gathering and dissemination practices for this web site.
Information that is automatically logged

This site uses your IP address to help diagnose problems with our server and to administer our site. This site records the browser type to monitor market penetration of various web browsers so we can better determine the Internet technologies we may utilize in the design of our pages. This site uses page referrer data – that is, information about the page that linked you to this page – to determine to what extent our page is referenced by other resources on the Web.

This data may be used to preserve the integrity of our computing resources. This data is used for statistical analysis of our website access.

What personal information collected

We collect the following types of information:

  • Traditional contact information such as mailing address and phone number.
  • Internet contact information such as email address.
  • Credit card information.
  • Non-financial identification information, such as username and password.
How personal information is used

Personal information is used for the following purposes:

  • Customer billing
  • Domain registration
  • Customer support
  • Customer notifications (outages etc.)
What personal information is shared

Personal information is shared with our internal staff and direct agents (such as our credit card authorization service) only as needed. Information is only shared over an SSL encrypted connection to our agents servers.

How to review your personal information

Identifying personal information (Name, address, email address etc.) is stored in our billing system. After your account is activated with Umbra Hosting you will receive a welcome letter with the URL to access our billing information. You may review and correct your information from within the billing system. Access to the billing system is over an SSL encrypted connection.

Links to external sites

This site contains links to other sites. Umbra Hosting is not responsible for the privacy practices or the content of such web sites.

How we use cookies

This site uses cookies for session management.

Security

This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. Log file access is restricted to system administrators while stored on the server. Log files are rotated regularly and archived in a secure location.

All personal information is transmitted over an encrypted SSL connection to our servers.

Contact Information

If you have any questions about this privacy statement, the practices of this site, or your dealings with this site, you can contact privacy@umbrahosting.com or mail our privacy office at:

Umbra Hosting
Attn: Privacy Officer
10125 S 52nd Street
Franklin, WI 53132
USA