About Us

Our servers are located within GigeNet's Chicago, IL datacenter. Gigenet operates their own 17,000 sq. ft. private data facility. Instead of leasing space from a third-party wholesaler, they have built and maintain their own IDC. Doing so provides them (and us) with flexibility to expand, strict cost controls, higher security standards, and overall better facility management.

Multi-layer security control procedures, staffed 24/7, proximity card readers, and IP video monitoring ensure that your hardware is never tampered with. Public access is not available unless personally escorted by Gigenet staff or authorized ISP's.

Multi-homed redundant fiber connections and peering with Tier-1 providers within the GigeNet data center ensures you're always connected and that your data takes the quickest, most efficient routes for optimal transfer speeds. Maintenance and support contracts with all of our vendors, along with third party consultants, ensure constant uptime and availability.

Level 3 AboveNet PCCW Telia Global Crossing Verizon Internap Private Peering

Datacenter Specifications: 2000 amps 480v Input Power 8 x 750Kva UPS Battery Backup Inits Three 2-megawatt Diesel Generators with On-site Fuel Storage Redundant 30-ton CRAC Units FM-200 Fire Suppression System with VESDA Redundant fiber connections Biometric Security System Constant 24x7x365 service monitoring Digital Security Video Surveillance

Corporate Office Information: Address Umbra Hosting, LLC 7812 N Meridian Rd Fortville, IN 46040 Phone (888) 292-3522